At some point within the past 12 months, you’ve likely found yourself on some kind of virtual call. Whether it’s saying hi to grandma with the kids or hosting an online webinar for customers, you’ve turned the computer camera on and connected with someone online.
This is a new experience for most of us, but according to recent reports, it sounds like distributors throughout the industry are embracing the digital transition. While many facets of training and selling will always best occur in a face-to-face format, we’re starting to see how elements of the traditional sales process may actually be better online.